Free Standard Shipping for all orders over £55. Free exchanges
UK standard delivery orders are sent using DPD courier and on occasion, Royal Mail Post 1st class. Once your parcel has been dispatched to DPD (usually within 1 working day of placing your order), we will send you a confirmation email to let you know your parcel has been dispatched and will arriving to you within 2-3 working days. We will inform the courier that your parcel may be left in a safe place or with a neighbor if you have not specified instructions. You can track your order via the tracking number you will receive from DPD.
Royal Mail 1st Class deliveries will be dispatched either same day, or within 24 hours of the order being placed and sent via Royal Mail. The parcel should arrive within 1-2 working days as per Royal Mail advisement.
Once parcels have been dispatched we are unable to change the address.
You will be informed if we are experiencing any delays or are unable to fulfill your order for any reason. During our sale period, delivery times can increase due to a larger volume of orders. For any further delivery queries, please email us at firstname.lastname@example.org.
Next day delivery or Express Delivery
Next day delivery is £6
All Next Day parcels will be delivered by Royal Next Day special delivery, signed and tracked and are guaranteed to reach their destination the following working day. Please place all Next Day orders by 12 noon the day before the item is to be delivered, to ensure that your order will be with you by the next day. Orders placed over the weekend or public holidays will not be processed until the following working day which can add one more day to delivery times.
During Sale period we are not always able to offer the next day delivery service.